DOW | 2021 ESG REPORT | 73 COMMUNITY INVESTING IN OUR PEOPLE AND PLACES WHERE WE LIVE AND WORK Collaborating with Communities PREPARED FOR EMERGENCIES Dow’s Emergency Preparedness Standard applies to all sites, facilities and buildings and improves emergency response readiness to prevent harm to the community, environment and workers; minimize loss; and preserve critical business continuity. Dow’s comprehensive standard includes: • Applying process safety risk management studies to develop emergency response pre-plans for training purposes. • Using onsite and offsite air monitoring to recommend protective actions. • Establishing onsite incident management teams, along with primary and back-up Emergency Operations Centers with trained personnel. • Conducting emergency communications on and off site, including to those with disabilities. • Providing medical emergency support, including trained emergency responders fit for task with appropriate PPE. • Conducting drills, scenario planning, self-assessments, audits and security risk assessments that are reviewed and updated annually – for all shifts and with local emergency response agencies aligned to community standards. COMMUNITY AWARENESS AND OUTREACH Dow sites have a documented Community Outreach program which details site operations, products, applications and distribution to protect the community’s safety, health and the environment. Stakeholder mapping identifies the following as key audiences in community awareness programs: employees, residents and community representatives, local and state authorities, law enforcement agencies, local emergency planning organizations, CACs, educational institutions, media, customers, suppliers and IPark tenants. Dialogue with stakeholders is maintained to educate and improve community confidence in the safe use of chemical technology. “The preservation of life and the protection of our communities and the environment are the highest priorities of Dow’s integrated, companywide crisis management system,” said Scott Whelchel, chief security officer and global director of Emergency Services and Security. “Through timely intelligence, best-in-class standards and technology and a highly trained and effective team, we stand ready to protect the enterprise, Dow people and communities 24/7.” Helping Communities Respond Dow has a long-standing commitment to Transportation Community Awareness and Emergency Response (TRANSCAER ® ) , an industry-wide initiative co-founded by Dow in 1986 to help communities prepare for and respond to hazardous material transportation incidents. Dow has continuous representation on the National TRANSCAER Task Group (NTTG) and supports state and national TRANSCAER activities. While the global pandemic has impacted in-person programming, Dow, in conjunction with TRANSCAER, partners SMS Railways and Conrail, held live training events in the northeastern United States with 129 first responders using the Dow Safety Train in 2021.
![ESG Report | Dow - Page 73](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/62c2e3649e95d.jpeg)